Royal Mail Health in partnership with Charac

Charac has partnered up with Royal Mail to offer pharmacists a convenient, competitive and sustainable way to deliver prescriptions to their patients within the local community.

By signing your pharmacy up to Charac’s Royal Mail Delivery module, you can have your local postie collect from you daily and deliver to your patient’s door with a variety of tracked services. To see how much your pharmacy could save with this Local to Local service, try our simple calculator below.

You could make a yearly saving of or %

Per employed local delivery driver, every year


Enter your approximate percentage splits between Letters (up to 750g), Parcels (up to 1kg) and Tracked 24 / 48 and make sure numbers add up to 100%.

Book a Demo to find out more

The calculation is based on the numbers to the right, modify them to get a customised estimate


  • Parcel max weight 1Kg, letter 750g
  • 56 hour working week (6 days)
  • Employers NI rate 15.05%
  • Pension contribution 3%
  • Holidays 4 weeks/annum
  • Sickness 2 days/annum

Charac the pharmacy app allows patients to connect directly with their local pharmacy.

Patients can log in using their NHS login to order repeat prescriptions, choose whether they collect or have them delivered to home and stay notified of the prescriptions journey in real time.

Patients can also book appointments in person, by phone, or video call for both NHS and private services.

Charac, the pharmacy app, seeks to solve pharmacy pain points and drive sustainable revenue with 4 different modules

Repeat Prescriptions

Patients can easily order using their NHS login & receive automated updates on prescriptions saving time & reducing phone calls to the pharmacy.

Book a Consultation

Allows patients to book appointments and pharmacists to send appointment requests to patients, offering the NHS and Private services you want to offer and increasing revenue streams.

Royal Mail Delivery

Our partnership with Royal Mail offers a convenient, competitive and sustainable way to deliver prescriptions with a variety of tracked services within the local community.

Expert Marketing Support

Optional expert services available to support pharmacies in the drive for new patients & retention of existing ones.

Interested in finding out more about how Charac can optimise the processes in your pharmacy?