In today’s fast-paced healthcare environment, pharmacies are expected to deliver more than just medication; they’re becoming central hubs for clinical care and patient support. But with limited time, high demand, and growing admin workloads, how can pharmacies efficiently manage their patients and streamline their repeat prescriptions?
That’s where Charac comes in. Charac is an all-in-one digital pharmacy platform designed to help UK pharmacies simplify patient management, automate repeat prescription processing, and free up time for high-value services.
What Is Charac’s Patient Management & Prescription Platform?
Charac’s platform gives pharmacies the tools they need to digitise essential services, without needing to build expensive in-house systems. It combines:
- Digital patient registration
- Repeat prescription ordering
- Automated communications
- Appointment booking
- Delivery integration
Everything is managed through a secure online dashboard, tailored to the workflows of real pharmacies.
Key Features of Charac’s Patient Management System
1. Digital Patient Records
Easily onboard new patients with secure, paperless forms. Pharmacies can manage medication history, appointment activity, and service eligibility—all in one place.
2. Repeat Prescription Management
Patients can request NHS repeat prescriptions via the Charac website or app. Pharmacies receive and manage these requests digitally, reducing phone calls, walk-ins, and missed orders.
3. Medication Tracking & Delivery Integration
Charac integrates with Pro Delivery Manager, allowing pharmacies to process, dispatch, and track prescription deliveries in real-time. Proof of delivery and digital notifications keep everything on record.
4. Automated Notifications
Patients receive reminders for repeat prescriptions, appointments, or medication collections via SMS or email, reducing missed doses and improving patient adherence.
5. Clinical Service Integration
Pharmacies offering PGD-backed services (like travel health or weight management) can use Charac to book appointments and manage follow-ups.
Benefits for Pharmacies
Using Charac’s platform gives pharmacies a clear advantage in both operational efficiency and patient satisfaction:
- Save Time – Reduce administrative burden and phone queries by handling requests digitally.
- Improve Workflow – Manage prescriptions, appointments, and communications from one dashboard.
- Boost Retention – Keep patients engaged with automated reminders and convenient reordering.
- Increase Revenue – Free up staff time to deliver high-value, billable clinical services.
- Stay Compliant – Digitally document communications, deliveries, and patient records securely.
Get Started with Charac
If you’re looking for a way to modernise your pharmacy, Charac’s repeat prescription and patient management platform is the ideal solution. Setup is quick, training is included, and your patients can start booking, ordering, and engaging with your pharmacy instantly.