New app designed by Charac for London-based community pharmacy will enable patients to more easily book appointments and access prescriptions
London, 4 June 2024: Lincoln Pharmacy (“Lincoln”), a community pharmacy based in Mile End, London, has announced the launch of its new Lincoln Pharmacy app, developed in collaboration with Charac, the UK’s premier patient relationship management platform. This innovative app is designed with the patients’ needs at heart, aiming to make medication and healthcare services more accessible and convenient for the local community.
In today’s fast-paced world, managing health can be challenging, with the Lincoln Pharmacy app built to make it easier. With the ability to order repeat prescriptions, access home delivery of medicines, and book consultations with local pharmacists all in one place, patients can now enjoy a seamless healthcare experience. The Lincoln Pharmacy app marks a step towards ensuring better health outcomes and enhancing the overall patient experience for residents in east London.
The Lincoln Pharmacy app offers several patient-centred features:
- Convenient Prescription Management: Patients can easily order repeat prescriptions and set reminders, ensuring they never miss a dose.
- Home Delivery Service: For those unable to visit the pharmacy, the app provides a home delivery option with real-time tracking, adding a layer of convenience and peace of mind.
- Easy Appointment Booking: Patients can now book appointments for vaccinations, earwax removal, blood testing, COVID-19 and period consultations in person or through video call if applicable.
The UK’s healthcare landscape is evolving, with a significant push towards digitalisation in the pharmacy sector. The introduction of the Government’s Pharmacy First scheme in January has increased the demand for pharmacy services. By adopting this app, Lincoln ensures that its patients receive timely and efficient care, reducing wait times and making their healthcare journey easier.
Local pharmacies such as Lincoln are a cornerstone of community health, offering personalised care that large chains often cannot match. By supporting these pharmacies and using their technology, patients can contribute to the sustainability of local healthcare services. This support helps maintain the personal touch and quality care that community pharmacies like Lincoln are known for.
Atul Patel, Owner of Lincoln Pharmacy, emphasised the importance of patient-focused care: “At Lincoln, we recognise the importance of supplying patients with individualised care. The Lincoln Pharmacy app will allow us to enhance our support for patients, to whom efficient and reliable healthcare is so important. By working with Charac, we will be able to improve the patient journey for our customers and provide them with the highest quality of care possible.”
Charac’s involvement in the development of the Lincoln Pharmacy app marks a significant milestone in the digitalisation of community pharmacies.
Santosh Sahu, Founder and CEO of Charac, stated: “We are pleased to support Lincoln Pharmacy and its patients. Our mission is to ensure that community pharmacies are empowered to digitalise, making care easier and more accessible for patients. With pharmacies facing pressures due to the launch of Pharmacy First and increased demand for care, Charac’s solution will inspire community pharmacies across the UK to adapt and adopt technology to better manage an increased workload and maintain a high standard of care for their patients.”
The Lincoln Pharmacy app is now available for download on Google Play and the App Store.